Error_encoder_failed

Hi guys,
Any thoughts on this problem.
ODRIVE V3.6 56v
M0 axis error:
ERROR_ENCODER_FAILED
ERROR_NO_RESPONSE
My setup is all good, Encoder and wires are good.
I switched the motors then the same ERROR happened in M0 axis also with the other motor and encoder.

Before this error
i sent M0 to closed loop control
Axis0 rotated with high speed" two turns.
Then stopped then the error appeared

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