How do I track my order?

The “Order shipped” email says:

Shipped via Other Tracking Number: 313xxxxxxx

Fulfilled by Amazon (UK)

How do I track it?

Try here: .

After almost 2 weeks I’m still not able to track the package ordered from the EU shop. I do realize the delicate situation with the virus, but still… The generic tracking site that you suggested does not recognize the number. Does anybody that ordered from EU shop know the exact carrier service that is used to deliver the package?

Hi, I’m client like you - not support. I found mine there. Have you tried at some of the most used carriers in your country?

Hi vane, I will ask about this and let you know.

hi @vane, please email