Micro oDrive - initializing issue

We are working on getting the micros to work but it won’t get past “initializing” . The light is slowly blinking blue until we tell it to do something else, then it goes red.

Step 4 with the GUI (calibration) is grayed out on the web GUI. It says oDrive not ready initializing

It has firmware # 0.6.9

We have tried this on two micro’s with the same results.

Any ideas?