Odrive Doesn't Work The Way I Can't Understand The Reason

Hi. I bought two odrive (48V) for a few days. On this day when trying to control with Arduino (UART) one Odrive stopped after turning the Motor a little. And it stopped responding. When I connect it to my computer via USB, it is not detected by my computer. And Other Odrive is working perfectly with the same connections!!! What could be the problem? Or what can I do?

Note: I am sure the electronic connections are correct. Also does not show any electronic malfunction. And there’s no warm-up on the Odrive.