I was trying to troubleshoot my can adapter which has not worked since I bought it, I am using it with 2 Odrive S1 units. The adapter wont show up in device manager, I am extremely confused with this.
Hi! Do the LEDs on the CAN adapter come on when you plug it in?
Yes, but no flashing
That’s fine – that just means uninitialized. Do you have a different USB cable and/or computer to test with?
In case this is an issue with the USB connector, I’d be happy to toss another unit in the mail for you; if you wouldn’t mind, could you shoot an email to info@odriverobotics.com with your original order number and best shipping address, referencing this thread?
I did try many cables ( i test every cable, and i throw out every power-only cable) and 3 computers, I can reach out via email. Would you like me to ship the one I have back for inspection?
The new adapter won’t connect to the odrives, it is giving errors like memory out of bounds, cannot claim port, am I doing something wrong? I am on a windows 11 laptop, I tried the USB-C port and USB-A ports. The adapter shows up in device manager, but the web gui won’t recognize it.
Can you show the driver that’s set in device manager? Also, would you mind collecting the data as shown here? Web GUI — ODrive Documentation 0.6.12 documentation