Odrive is not getting initialized

When using odrive s1 with web gui, I am not able to run any calibration sequence. I am able to save the parameters and configuration. But when hovering over calibration button i am getting following error :
ODrive not ready: initializing.

INITIALIZING can be a few different things, usually it means the S1 isn’t able to start up fully due to some sort of onboard error, typically the bus voltage is too low, or there’s some sort of onboard hardware error.

Can you please let me know:

  • Your power supply voltage
  • The revision number on your S1 (on the bottom left corner of the top of the board, e.g. “A2” or “X6”, etc).
  • Anything else you have connected to your S1 (encoders, Arduino, etc), as well as pictures of the wiring.

I havent used any of the microcontroller for now.
And for the testing purpose i am using 3s lipo battery, so supply voltage is about 12v.

The revison version is REV X4.

I have cui encoder with all three channels. The resolution is set to 100ppr.

Will send the connections pictures when i reach my workshop tomorrow.

Rev X4?? That’s super old, where did you get that? I think we only made like 50 of those, ever. Could you let me know your original order number? I’d like to send you a replacement, if you’re okay with that.