Odrive is not recognized as official in odrivetool

I’m using a 56v odrive v3.6 and when connected to my laptop with a usb it says that it is not an official odrive, some features may not work. Any idea what is causing this?

Did you purchase your v3.6 from the ODrive Shop? Since we have no quality control from other v3.6 manufactures/distributors we cannot guarantee all features will work as expected.