ODrive S1 USB Malfunctional Message

Hello! I recently just bought an ODrive S1 and can not get it to connect to my windows 11 device successfully. I’ve tried DFU mode and different USB cables and ports. I keep getting the message the USB might have malfunctioned and is not working properly. The S1 is hooked up to nothing currently. Any help would be appreciated

Screenshot 2023-06-28 150845