Only one interface after plug in odrive

Hi,
I am trying to set up odrive, but after power up and plug in the device I see only one interface in Zadig tool and device manager.
No Interface 0, no Interface 2scr
What can I do?
Thanks

Did you try Options -> List all Devices ?

Yes, sure. I have another one odrive without this problem.
Now I switched to Ubuntu there are no problem except https://discourse.odriverobotics.com/t/not-implemented-motor-current-control-bandwidth/1291/2 and https://discourse.odriverobotics.com/t/odrive-doesnt-show-up-in-odrivetool/808/31